Ordering Information: There is no minimum order.
All shopping cart orders are
not guaranteed to ship out the same day they are placed
,
but we will sure try our best!
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Shipping Options:
We offer many ways to ship your packages.
Please review the list of carriers, listed below.
****** USPS/United States Postal Service*******
PLEASE NOTE: If you would like us to ship USPS, we must insure all packages and add a small handling fee, since we must pack them up and deliver them to our local Post Office.
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Air Priority |
Usually 2 to 3 business days in U.S. only
(includes Saturdays) |
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International Air Priority |
5-10 business days depending on customs |
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Please contact your local Post Office to find out when to expect delivery of your package |
Below is a list of additional charges that may be added to your shipping charge. |
UPS/United Parcel Service and FedEx Ground
These carriers do not deliver to a Post Office Box. We need your full street address.
Are you considered Residential or Commercial? This is how your Shipping Company determines what rate to charge you.
Residential Deliveries: any person or persons operating a business out of their home.
Commercial Deliveries: any person or persons operating a business out of a commercial building.
International Shipments: For your convenience, we ship worldwide Via UPS Standard.
All first time orders are shipped on a credit card basis.
We are no longer accepting CODs.
A Credit Application must be completed and approved in order to pay company check or Net 30 terms.
We gladly accept Credit Card payments. They must be made with a Visa, Master Card, Discover Card and American Express. Payment can also be made by check, but we must receive the check prior to the order being released.
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INSURANCE |
$0.90 per $100 |
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ANYTHING NOT IN CORRUGATED BOX |
$11.00 |
Handling Charge:
This is a charge that covers the increases on packaging supplies and fuel surcharges that Shipping Companies charge.
We try to keep this as minimal as possible. Thank You for understanding.
Under $50 $1.50
$51 - $100 $2.00
$101- $150 $2.50
$151- $250 $3.00
$251- $500 $4.50
$501- $1000 $6.50
Over $1000 $8.50
Each Additional package add $1.50
Upon receiving your order, if all items do not fit in one box, please note that the shipping price would be different than quoted in your shopping cart.
Even the most advanced shopping carts can not determine if a package will be a multi package. In other words, any discrepencies that may occur, a customer service representative will contact you immediately.
Thank You for your understanding!
$251- $500 $4.50
$501- $1000 $6.50
Over $1000 $8.50
Each Additional package add $1.50
PLEASE NOTE: During the winter months, we only ship freezable items on Mondays thru Wednesdays due to the fact that Fedex and UPS do not have heated trucks.
If you would like your order shipped any other way, please contact our Customer service reps.
Schools & Institutions:
Orders must be on a signed purchase order. For all credit accounts, terms are either Net 10 or Net 30 days with a 1.5% per month charge on balance due over 35 days. There is a minimum finance charge of $0.50 per month on all outstanding balances under $10.00. Please note that new orders cannot be shipped if there is an outstanding balance. In order for us to bill you, we must have a purchase order number.
Claims & Damages:
Inspect your shipment upon arrival and report any losses or damages to us within 30 days of receipt. If your order is damaged, keep the box and all packing materials and contact us at
1-800-2-BUY-DYE immediately.
Returns:
Please contact us by mail, phone, fax, or email before returning anything. Returns must be made within 30 days of receipt of goods. You
must have a return authorization number to receive a refund or replacement. Items returned for refund must be unopened and undamaged (unless by shipping). Books, DVDs and Videos are non-returnable.
There is no credit given for material returned without authorization. If your order is returned, all shipping charges plus a 25% restocking fee is applied to your account. This balance must be paid prior to shipping any future orders. If your check is returned, for whatever reason, you must submit a new check for the total plus a $25.00 returned check charge.
